Support
Business Location and Hours:
Made For Dogs is proudly located in the Pacific Northwest (Pacific Time Zone) known for its diverse landscapes, including rugged coastlines, majestic mountains, and lush valleys.
Our standard office hours are from 9 AM to 5 PM during business days, excluding observed holidays in the United States. We offer limited hours on Saturday.
If you are trying to reach us beyond our regular hours and/or during recognized holidays, please consult the information provided below. Although our physical office operates during these hours, our online store remains open 24/7 for your convenience.
Kindly note that Made For Dogs operates exclusively as an online storefront. You can find and purchase our products directly on our website or through additional online platforms such as Amazon.
Made For Dogs occasionally takes part in local events, vendor gatherings, markets, and trade shows. At these events, we often provide exclusive deals and discounts. Keep an eye on our events page for upcoming announcements and more information.
Standard Office Hours: Pacific Time Zone
Monday: 9:00AM – 5:00PM
Tuesday: 9:00AM – 5:00PM
Wednesday: 9:00AM – 5:00PM
Thursday: 9:00AM – 5:00PM
Friday: 9:00AM – 5:00PM
Saturday: 9:00AM – 2:00PM
Sunday: Closed
Online Store Operating Hours:
24/7 – All days and all hours
Observed Holiday’s:
- New Year's Day
- Martin Luther King Jr. Day
- Presidents' Day
- Memorial Day
- Independence Day
- Labor Day
- Columbus Day
- Veterans Day
- Thanksgiving Day
- Christmas Day
Please note that the specific observance of holidays can vary, and additional holidays may be recognized by different organizations or regions.
Support Team Availability:
Kindly note that our support team may not always provide an immediate response, even during our regular office hours (9 AM to 5 PM Pacific Time). Your understanding in this regard is highly appreciated.
Different Time Zones:
If you're reaching out from a different part of the world and a different time zone, we kindly ask for your patience. Our team will make every effort to respond to your queries promptly, but it may take some time due to the time zone difference.
Language Preference:
At Made for Dogs, our primary and most commonly used language is English. We kindly request that you contact us in this language format to facilitate better understanding and assistance.
Contacting Us:
Feel free to reach out to our support team and we will do our best to assist you. For convenience you may use our online contact form.
We value your business and thank you for your understanding.
Made For Dogs
Customer Service Team
support@madefordogs.co